Renewing Patient Requirements

You must renew your registration every year.

Your Program registration card expires each year on the Anniversary of your Program registration. The date is stated on your Program registration card. You can renew your registration up to 60 days before the expiration date. You will receive an email reminder to the email address we have on file.

You must be 18 years of age or older.

If you are less than 18 years of age, your parent or guardian must approve of your medical cannabis use. You must also have certification from two Certifying Health Care Providers, one of whom must be a pediatrician or pediatric specialist.

The certification from your Certifying Health Care Provider must be valid (not expired).

Has your Patient certification expired? You can check the status of your certification by accessing the Online System or by contacting us at (833) 869-6820 prompt 1.

If your medical certification has expired, you must call your Certifying Health Care Provider to get re-certified prior to renewing your registration. Certifying Health Care Providers may include physicians, nurse practitioners, and physician assistants that are registered in the Program.

You will need your password and a username. Your username is never your email address. A PIN is only required the first time you register in the medical program.

Trying to renew your registration, but cannot remember your login information? Go to the Online System and choose the fourth option down, I am an existing patient and I would like to login to the medical use of marijuana online system. Select “forgot username” (sometimes it changes) or “forgot password” to reset it.

Update any changes.

Has your name or address changed? You can update these changes in your account.

If the form of identification you originally used to register has expired, you must submit a new valid ID. Acceptable forms of ID include:

• A current Massachusetts driver’s license.
• A current Massachusetts ID card that includes a photograph of yourself.
• A current U.S. passport, U.S. military ID, or Permanent Resident Card.
• In addition to a valid I.D., you must upload a Proof of Residency document which cannot be your ID card. The name and address on the document must match the information submitted during registration. Qualifying documents include:
  • Utility bill (gas, electric, telephone, cable, or heating oil) less than 60 days old
  • Current motor vehicle registration card 
  • Tuition bill with a due date of less than six months old
  • Car insurance policy or bill that is less than 60 days old 
  • Home mortgage, lease, or loan contracts less than six months old
  • Certified U.S. marriage certificate that shows your current residential address
  • Property tax or excise tax bill for current year
  • First-class mail from a federal or state agency less than 60 days old
  • Current state-issued professional license with your address
  • We do not accept an identification document, pay statement, doctor/hospital bill, credit card bill, or a savings/checking account statement as your proof of residency document.