In order to register as a personal caregiver in the Medical Use of Marijuana Program Online System (Online System), you must obtain a personal identification number (PIN) from the Registered Qualifying Patient (Patient) you will be assisting with the medical use of marijuana. You will submit this PIN during the registration process. 

As a caregiver, you can gain access to your online account at any time by self-registering in the Online System. If you are unable to register online, you may register by mail—however, the registration process takes much longer to complete. 

Once your registration application is reviewed by the Program, you will be notified by email regarding the status of your registration. Registration applications are reviewed in the order they are received. 

If approved for registration, you will be able to print your temporary paper registration card. Temporary cards expire four weeks from the date of registration.

If you do not receive your permanent plastic registration card within three weeks, call the Program at 833-869-6820. 

Step-By-Step Registration Instructions

Step 1: Log On

• After obtaining a PIN from your Patient, log on to the Online System and click “Register as a Caregiver.”
• If you are already registered and are renewing your registration, click “Renew Registration.”

Step 2: Enter Information

• Enter your identifying information.

Step 3: Enter Personal Information

• On the next page you will see instructions for registering. After reading the instruction page, click “Proceed” to continue the application. 
• On the following page, enter your personal information in the provided field.

Step 4: Review Attestation

• Read the attestation and select the checkbox to agree. Click “Proceed” to continue.

Step 5: Provide or Review ID

• If you selected a State License or State ID for the form of identification and the system is unable to retrieve your photograph from the Massachusetts Registry of Motor Vehicles (RMV), you will be redirected to the Identification Verification page. 
• Review your information and correct any incorrect items. Once you have made updates, click “Proceed.”
• If you are using a form of ID not issued by Massachusetts, click “Proceed.”

Step 6: Upload ID

• Enter your identification document expiration date, and select the file containing your scanned identification document and upload it by clicking the “Upload” button. You will then see the document listed in a table above the form. 
• To continue, click “Proceed.”

Step 7: Upload Photo

• On the next page, you will select the file containing your identification photo and upload it by clicking the “Upload” button. If the system was able to obtain your photograph from the Massachusetts RMV, you will see the photo displayed. Additionally, if the system is able to obtain the photo after you upload a photograph, you will have the option to use this photograph. 
• Click “Proceed” to continue.

Step 8: Submit Application

• On the next page, review your application information and then click “Submit” to submit your application. If any information needs to be updated, click on the piece of information to return to the page where it may be updated.

Step 9: Confirm Caregiver Status

• Once you have registered, your Patient must approve your caregiver status by logging into the Online System. When the Patient confirms status, the Program will process your registration.